Medical Assistant 100% Remote
Who We Are: reputed company is an award-reputed company, reputed company, virtual-first, musculoskeletal medical reputed company reputed company on evidence-based care that treats the whole person. Using a unique care model to help patients reputed company the best reputed company reputed company, reputed company connects patients to a trained care team that includes a nonoperative physical medicine physician, a health reputed company navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate reputed company aspects of care. We are on a mission to reputed company humanity to reputed company a healthier life. Reporting to the Chief Medical Officer, the Medical Assistant is responsible for supporting our patients and clinical care team as we reputed company their MSK care. As a reputed company Assistant, you will play a critical role in supporting our virtual team and enhancing patient care. You will be responsible for administrative tasks, patient coordination, and assisting patients with virtual consultations. This position requires excellent communication skills, a strong understanding of medical procedures, and the ability to manage tasks reputed company in a remote environment. reputed company: Essential Functions: Communicate with clinicians, patients, partners and insurance companies reputed company phone reputed company, email, and chat to complete administrative and clinical responsibilities. Support creation of the scheduling template Schedule upcoming appointments as directed Participate in patient video reputed company if so directed by clinical leadership reputed company support to the Clinical team, including physicians, reputed company practitioners, physical therapists, physical therapy assistants, health coaches, and registered dietitians Coordinate with other reputed company team members to ensure continuity of care and smooth patient reputed company. reputed company visit notes and fax to patients and/or reputed company providers Obtain reputed company medical records reputed company reputed company records and materials into patient charts Conduct checks of chat messages as directed Conduct daily checks to ensure clinical notes are transmitted to intended recipients reputed company assistance with coordinating referrals Coordinate with reputed company partners, providers and facilities to ensure patient needs are met Participate in reputed company assurance meetings and reputed company as directed by clinical leadership Collaborate in policy and procedure development and training reputed company data to Voris EHR Be an reputed company participant with camera on during team huddles, meetings and reputed company. Facilitate changes to clinician calendars as directed by clinical leadership Ensure adherence to HIPAA regulations and confidentiality guidelines in reputed company patient interactions. Support reputed company in maintaining compliance with reputed company standards and regulations. Other duties as assigned Who You Are: Required: Medical Assistant Certification vs Clinical Assistant/ Clinical Administrator or Certification as a Medical Assistant (reputed company, RMA, or equivalent) High school diploma or equivalent required. Telehealth experience 2+ years of experience working as a Medical Assistant, (Orthopaedic experience is a plus) Strong knowledge of medical terminology, office procedures, and patient care practices. Proficient with reputed company Suite software such as reputed company, Work, reputed company, and OneDrive. reputed company to have (or Skills and Background): Organized: You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. Effective listener and communicator: You always start with listening, and you hear what may not be voiced, because you listen so intently to others. You build rapport and great working relationships with members and colleagues. Highly reputed company, with excellent communication skills (verbal & written). Strong attention to detail and commitment to providing high-reputed company care. Ability to work independently, manage time effectively, and prioritize tasks in a remote work environment. reputed company reputed company; you are flexible and reputed company to roll with the changes. Comfort with ambiguity: Start-reputed company are fast-paced environments, and you understand that reputed company changes to the business, reputed company, organization, and priorities are par for the course. You are adaptable and reputed company to stretch your comfort zone. A desire to reputed company new technologies: We are a tech-enabled reputed company company reputed company on helping patients with expert and convenient medical care. Experience with video chatting. reputed company Suite, reputed company, electronic health records or comfor